Last Updated: [Insert Date]

Welcome to Habitat Store (“we”, “our”, or “us”), your premier destination for quality home lighting solutions. These Terms and Conditions govern your use of our website www.homelightingcenterus.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. You may not:

  • Use our site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or interfere with site security
  • Use automated systems to extract data from our site without permission

1.2 Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a suitable alternative.

2.3 Product Safety

Our lighting products are designed for residential use and must be installed according to manufacturer instructions and local electrical codes. Some products may require professional installation.

3. Orders and Payments

3.1 Order Process

When you place an order, you are making an offer to purchase that we may accept or decline. We will send an order confirmation email once we process your order.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Order Processing

We process orders within 1-2 business days after payment confirmation. You will receive shipping confirmation with tracking information when your order is dispatched.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx, delivery within 10-15 business days after dispatch
  • Free Shipping: via EMS for orders over $50, delivery within 15-25 business days after dispatch

Note: Delivery times may vary for international shipments and during peak seasons.

4.2 Shipping Locations

We currently ship worldwide except to certain Asian countries and remote locations. If we cannot ship to your location, we will notify you during checkout.

4.3 Delivery Issues

You are responsible for providing accurate shipping information. If a package is returned to us due to incorrect address or failure to claim, we will contact you to arrange reshipment at your expense.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items that are:

  • In original, unused condition
  • Uninstalled (for fixtures)
  • Including all original packaging, tags, and accessories

5.2 Non-Returnable Items

For safety and quality reasons, we cannot accept returns on:

  • Custom or made-to-order lighting solutions
  • Lamp shades that have been installed or show signs of use
  • Kids lighting items not returned in original safety packaging
  • Any electrical products with signs of installation attempts or damaged wiring components

5.3 Return Process

  1. Contact our Customer Care within 15 days of receiving your order
  2. Prepare your package with all original materials
  3. Ship your return according to our instructions

5.4 Refunds

Once we receive and inspect your return:

  • Processing time: 3-5 business days
  • Refund method: Original payment method
  • Timing: 5-10 business days for the refund to appear in your account

Shipping charges are non-refundable, and return shipping costs will be deducted from your refund if applicable.

6. Warranties and Liability

6.1 Product Warranties

All products come with a manufacturer’s warranty against defects in materials and workmanship. Warranty periods vary by product and are detailed in product documentation.

6.2 Limitation of Liability

To the maximum extent permitted by law, Habitat Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or website.

6.3 Installation and Use

You are responsible for proper installation and use of all lighting products according to manufacturer instructions and local regulations. We recommend professional installation for complex fixtures.

7. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Changes to These Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with the effective date. Continued use of our site after changes constitutes acceptance of the new terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

Habitat Store
1732 27th Avenue
Oakland, US 94601
Email: [email protected]
Phone: +1 (510) 555-0187
Hours: Monday-Friday, 9AM-5PM PST